Return Policy
Revisions: Before any design is finalized, clients are granted up to 5 revisions. This ensures alignment with expectations. For optimal results, we urge clients to provide comprehensive feedback.
Cancellations and Refunds:
Project Delays: Should "Help Develop" not deliver the initial design mockup within the stipulated period without a credible reason, clients might qualify for a 25% refund.
Project Abandonment: A project is deemed "abandoned" if a client does not communicate or furnish necessary feedback within 2 weeks. Subsequent to this, refunds are not available, and any outstanding payments remain due.
Third-Party Expenses: Costs associated with third-party elements such as domain registration, hosting, stock images, or plugins are not refundable.
Refund Process: To initiate a refund, please submit a written request via email within 1 week of the service's purchase. If approved, the refund will be processed in 10 business days via the initial payment method.
Limitation of Liability: Refunds only cover the exact amount paid for the web design service. "Help Develop" disclaims responsibility for any indirect, incidental, or consequential damages/losses stemming from our services.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Help Develop
contact@helpdevelop.org
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